Terms and Conditions

1. Agreement to terms

Intrily is a service operated by Intrily Technologies ("Intrily," "we," "us," or "our"). These Terms govern your access to and use of Intrily's websites, software platform, dashboards, APIs, integrations, and related services (the "Services").

By accessing or using the Services, you agree to be bound by these Terms and Conditions. If you do not agree, do not use our Services.

2. Description of services

Intrily provides web analytics, conversion tracking, attribution, advertising-performance reporting, and related tools. Available features, limits, and pricing depend on your selected plan and are described on our website and in your account.

3. Your account and use

You agree to:

• Provide accurate account information
• Keep your credentials secure
• Use the Services in compliance with applicable laws (including privacy, data-protection, advertising and electronic-communications laws)
• Not use the Services to collect personally identifiable information without a lawful basis and appropriate consent where required
• Not reverse-engineer, overload, or abuse our systems

4. Acceptable use

You must not use Intrily for illegal purposes, to infringe others' rights, to distribute malware, or to violate any third-party terms. We may suspend or terminate access if we reasonably believe you have violated these terms.

5. Data and privacy

Our collection and use of data is described in our Privacy Policy. You are responsible for ensuring that your use of Intrily on your websites and with connected platforms complies with applicable privacy, data-protection, advertising and electronic-communications laws, and that you have any required consents or legal bases.

Deletion instructions for account and integration data are available at our Data Deletion page.

6. Third-party integrations

Intrily may connect with third-party platforms such as Meta. Customers authorize Intrily to retrieve and process information from connected accounts according to the permissions they grant. Third-party platforms operate under their own terms and policies, and Intrily is not responsible for their availability, accuracy or independent practices.

The current Meta Ads integration is read-only (ads_read). Intrily does not use that integration to create, edit, publish, pause, or delete advertisements on Meta. Customers may disconnect integrations at any time. Disconnecting stops future sync; stored imported data is deleted when you submit a verified deletion request as described on the Data Deletion page.

7. Intellectual property and customer data

Intrily, including its software, design, and branding, is owned by us or our licensors. We grant you a limited, non-exclusive license to use the Services as provided. You retain ownership of your own data and content.

You grant Intrily a limited license to host, process, transmit and display your customer data solely as needed to provide, secure, support and improve the Services you use, including connected integrations you authorize.

8. Payment, plans and billing

Paid plans are billed according to the pricing on our website and in-product checkout. Plan limits (for example events, websites, or add-ons such as Meta Ads) apply as described for your subscription. Fees are generally non-refundable unless otherwise stated in our Refund Policy or required by law. We may change pricing or plan features with notice; continued use after changes constitutes acceptance where permitted by law.

9. Service availability and modifications

We aim to keep the Services available and reliable, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue features with reasonable notice where practicable. Third-party platforms (including Meta) may change APIs, permissions or availability without Intrily's control.

10. Disclaimer of warranties

The Services are provided "as is." We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.

11. Limitation of liability

Our liability is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, special, or consequential damages, to the fullest extent permitted by law.

12. Termination

You may stop using the Services at any time. We may terminate or suspend your access for breach of these terms or for other operational reasons, with notice where reasonable. Provisions that by nature should survive (including intellectual property, disclaimers, limitation of liability and payment obligations already incurred) will survive termination.

13. Changes

We may update these Terms. We will post the updated version on this page with a revised "Last updated" date. Material changes may be communicated by email or in-app notice. Continued use after changes constitutes acceptance where permitted by law.

14. Contact

For questions about these Terms, contact Intrily Technologies at support@intrily.com.