Terms and Conditions

1. Agreement to terms

By accessing or using Intrily's website, product, or services ("Services"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use our Services.

2. Description of services

Intrily provides web analytics and related tools that collect anonymized, aggregated data from websites where our tracking code is installed. We offer both self-hosted and cloud-hosted options. Features, limits, and pricing are described on our website and in your plan.

3. Your account and use

You agree to:

• Provide accurate account information
• Keep your credentials secure
• Use the Services in compliance with applicable laws (including data protection and privacy laws)
• Not use the Services to collect personally identifiable information without lawful basis and appropriate consent where required
• Not reverse-engineer, overload, or abuse our systems

4. Acceptable use

You must not use Intrily for illegal purposes, to infringe others’ rights, to distribute malware, or to violate any third-party terms. We may suspend or terminate access if we reasonably believe you have violated these terms.

5. Data and privacy

Our collection and use of data is described in our Privacy Policy. You are responsible for ensuring that your use of Intrily on your websites complies with privacy laws (e.g., GDPR, CCPA) and that you have any required consents or legal bases.

6. Intellectual property

Intrily, including its software, design, and branding, is owned by us or our licensors. We grant you a limited, non-exclusive license to use the Services as provided. You retain ownership of your own data and content.

7. Payment and billing

Paid plans are billed according to the pricing on our website. Fees are generally non-refundable unless otherwise stated in our Refund Policy or required by law. We may change pricing with notice; continued use after changes constitutes acceptance.

8. Disclaimer of warranties

The Services are provided "as is." We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.

9. Limitation of liability

Our liability is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, special, or consequential damages.

10. Termination

You may stop using the Services at any time. We may terminate or suspend your access for breach of these terms or for other operational reasons, with notice where reasonable.

11. Changes

We may update these Terms. We will post the updated version on this page. Material changes may be communicated by email or in-app notice. Continued use after changes constitutes acceptance.

12. Contact

For questions about these Terms: support@intrily.com.